Everything You Need

A day at Cheshire Oaks Designer Outlet is about more than your favourite brands at up to 60% less. With cafés and restaurants, free wifi, children's play areas and baby-changing rooms, ample car parking and special needs services, our priority is to make your day of shopping easy and enjoyable.

Maps and store guides are provided throughout the Designer Outlet but you can also download a store map here before you go.


  • Wheelchair & Scooter Hire

    Our Designer Outlet is wheelchair friendly and fully equipped with disabled toilets and facilities including designated disabled car parking spaces. Electric scooters and wheelchairs are available for hire: ID is required and a charge will apply. Click here to find out more or contact our Guest Services on 0151 348 5600 for more information.

  • Free Wi-Fi

    Cheshire Oaks now has free wifi available to customers. To make use of this service, simply enable your wifi on your device and select _Cheshire Oaks Free Wifi. You will then need to register your details and agree to the T&C's. 

    The Guest Services is located near to the Gap store, just off Car Park A (see store map) and is there to help and guide you. The Cheshire Oaks Designer Outlet Gift Card can also be purchased here.

    We have recently installed secure mobile phone charging station within our Guest Services. This service costs £1 for a 30 minute charge.

  • Currency Exchange

    In addition to the range of currency exchange services offered at No1 Currency, customers can also avail of the Global Blue Early Tax Refund service where international shoppers can claim the VAT back on their purchases in cash in store.

  • Baby Food Facilities

    The following brands offer baby food heating facilities (hot water, no microwave availability) and have high chairs available for use:

    • Cafe Rouge
    • Costa Coffee
    • Ed's Easy Diner
    • Giraffe
    • Harry Ramsdens
    • Love Coffee
    • McDonalds
    • Pret a Manger
    • Spud U Like
    • Starbucks
    • Wagamama
    • YO! Sushi

  • Kids Cabs

    Make shopping fun for children and collect a Kids Cab to keep them entertained. Kids Cabs can be hired from the Guest Services and provide a safe and fun way for your little shoppers to get around. The Kids Cabs cost just £6 per day to hire, a £10 deposit is required. 

    The service is offered on a first-come, first-served basis. Available for use by children 80cm+.

  • Meeting Rooms

    We have four meeting rooms available for hire, situated within the Management Suite. All our rooms include:

    • Free WiFi
    • Heating/Air Conditioning
    • Projection Facilities

    Lunch and refreshments can also be provided at a competitive rate. Please email cheshireoaks.meetingrooms@mcarthurglen.com for all enquiries or alternatively call 0151 348 5610 to speak to a member of the team.

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