Planned Improvement Works

From 16th April - November 2018

Newtown Road junction with Romney Marsh Road [A2042]

These planned improvement works form part of the £90 million expansion of Ashford Designer Outlet - one of Ashford Borough Council’s Big 8 projects, which aims to drive long term economic growth for the area.

Our expansion will create 500 new jobs for the local area, and will add 50 new premium retail brands and restaurants to the centre. The improvements to local roads and pedestrian walkways surrounding the centre are part of a long-term project to make roads safer and improve traffic flows.

The planned infrastructure improvements will include the introduction of a signalised junction and a pedestrian crossing, which will make it easier for people to move between the International Station, the town centre and Ashford Designer Outlet. This will include a complete re-landscape of the area.

The expansion of Ashford Designer Outlet and infrastructure improvements were granted planning permission by Ashford Borough Council in 2015.


When will the roadworks finish?

The improvement works will begin on Monday 16th April and will run until November 2018. The works include a complete re-landscape of the area, major sewer diversions, building of retaining walls and large scale ground works. The maintenance and improvement projects have been carefully planned to allow road works to be completed safely, while keeping disruption to road users to a minimum.


Why are the roadworks taking 32 weeks to complete?

The planned improvement works will take 32 weeks due to their size and scale. As part of the improvements Walkers Construction will be removing existing roads and infrastructure and completely rebuilding the roads. This includes large scale ground works, building retaining walls, working on a sewer diversion, implementing a new traffic system and finalising safety and landscaping features. To do this work safely they need to close the roads to all traffic for the duration of the project.


Where are the roadworks?

Due to the nature of the works, Newtown Road will be closed at the junction with Romney Marsh Road [A2042]. There will be no access to Ashford International Station and its car parks from Romney Marsh Road [A2042].

A fully signed diversion route will be in place via Orbital Park Roundabout and Crowbridge Road. Access to the centre is unaffected. Current pedestrian access routes via Newtown Road will remain open for the duration of the works. Please refer to the below maps.


Who is doing the work?

The works are being led by McLaren and delivered by Walker Construction.


How can I avoid them?

Drivers are advised to check their route and allow extra time for their journeys where needed, especially at peak times.  McLaren and Walkers Construction have released a series of tips to help drivers navigate the improvement works during peak periods:

  • Check conditions on the roads and possible detour routes prior to making your journey
  • Use alternative routes to avoid road works where possible
  • Familiarise your changes in route prior to driving
  • Follow the yellow directional signage for diversion routes
  • Obey road signage for the safety of you and the workforce


How much is the work costing and who is paying for it?

These works form part of the £90million expansion of Ashford Designer Outlet. McArthurGlen has committed £1.5 million to the local community as part of the expansion, this contribution will include:

  • A completely re-landscaped access route from the Designer Outlet to the Ashford International Station and the town centre on Newtown Road to improve safety and access
  • The introduction of a shuttle bus from the Designer Outlet to Ashford town centre
  •  Enhancement works at Junction 10a which will eventually improve commuters journey time to the Designer Outlet and Ashford International Station
  • Further support Ashford Borough Council’s improvements to the town centre


Where can I find more information about the works?

There are detailed planning application documents publicly available at


Why have spaces in the car park been removed?

From 11th June work commenced on developing our new 725 space car park and during this time 250 parking spaces will be relocated to overflow facilities at the nearby HS1 and ASDA car parks. Temporary signage and stewards will be on site during peak periods to help guide our customers through the temporary car parks to ensure our guests continue to enjoy a seamless shopping experience. The first phase of the new car park will open this summer, introducing 400 parking spaces with the remaining 325 spaces opening in November.


Who can I talk to about these works?

Please email if you have a question.