TOGETHER WE'RE SAFER


Your health and safety are of the utmost importance to us.

Read on to find out the latest measure we have put in place, to keep you safe and what you can do to help protect all of our guests while you shop.

Our Guest Services team is on hand to help with any requests and you can find all the latest information to help you plan your visit on our website.

Our centre has also been certified with the Bureau Veritas SafeGuard COVID-19 certification as a place to shop safely, and each of our stores will be subject to the highest health and safety measures to keep you well. You'll also find sanitising stations throughout the centre for you to use.
Safety-Guidelines

Keep Clean
Good hygiene is key to minimising the spread of this virus, so we are increasing cleaning in public areas and providing hand sanitisers throughout the centre.


Face Covering
A face covering is strongly encouraged while in stores and in centre.
Expected Weekly Visitor Numbers

Expected Weekly Visitor Numbers

We recommend that you use our timetable to plan your visit for quieter periods. The quietest times to visit are before 11am or after 4pm Monday - Friday.



Quiet:
This is our quietest and recommended time to shop, it is unlikely that there will queues at our stores tills and fitting rooms.


Moderate:
The centre is moderately busy. Some of our stores may still restrict visitor numbers into store so you may have a small wait at some of our most popular brands.


Busy:
Today we expect large visitor numbers, we may restrict visitors numbers into our centre and/or stores to ensure the safety and welfare of our guests and employees. Our dedicated Traffic Management Team will be here to support entry when it’s safe to.
Bureau Veritas SafeGuard Covid-19 Certification

Bureau Veritas SafeGuard Covid-19 Certification

As part of our mission to make sure you have a safe and enjoyable day out shopping with us, we have now been certified with the Bureau Veritas SafeGuard Covid-19 certification.​


Bureau Veritas is a world leader in testing and inspection certification ​and focuses on guaranteeing consistent good procedure across multiple sites. ​So you can relax, feeling secure in the knowledge that we have taken care ​of all the necessary health and safety measures to prevent the spread of Covid-19

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