Group booking

If your group consists of 20 or more, you can benefit from special privileges at Guest Services where you will receive our Welcome Pack, with the necessary information for your visit and the Fashion Passport which guarantees a further 10% reduction in participating stores to all group members.

Visiting with a group? Let us know! All pre-booked groups now enjoy our Exclusive New Group Benefits including;


Fashion Passport entitling all passengers to a 10% discount in participating stores

  • Operator meal vouchers for the driver and tour leader, offering exclusive discounts in selected restaurants and cafés 
  • Passenger meal vouchers for all the group party, offering exclusive discounts in selected restaurants and cafés
  • Reserved coach parking subject to availability 


To book please fully complete an online booking form below.

Upon arrival, drivers/tour leaders must sign-in at Guest Services located at the south entrance to collect their welcome packs.

Bookings must be made at least 24 hours prior to arrival. Maximum two operator lunch voucher per group. 

We also offer free wheelchair hire. These must be booked in advance so please add this onto your booking request. 

For any queries please call 01904 682700 or email

Lead passenger details

All fields are required unless indicated as optional

Opening times


10:00 - 20:00

  • Monday

    10:00 - 20:00

  • Tuesday

    10:00 - 20:00

  • Wednesday

    10:00 - 20:00

  • Thursday

    10:00 - 20:00

  • Friday

    10:00 - 20:00

  • Saturday

    09:00 - 20:00

  • Sunday *

    10:00 - 18:00

* Please note that due to Sunday trading legislation our larger stores will open 11:00 to 17:00 on Sundays. (Larger stores include M&S, Nike, Adidas, Clarks, Polo Ralph Lauren, Gap, Under Armour).

Popular Times

Popular times