Everything you need

A day at McArthurGlen Designer Outlet East Midlands is about more than shopping for your favourite brands at up to 60% less . With cafés, a children’s play area and baby-changing rooms, kiddy cabs, car valet services, situated in our car park, ample free parking,(including on a first availability basis, Blue Badge holder and parent and toddler spaces) and special needs services, our priority is to make your day of shopping easy and enjoyable. 

You can download a map of the Designer Outlet, here. Maps and store guides are provided throughout the Designer Outlet, but you can also download a store guide here before you go, or visit our Customer Information Desk on arrival.

Disability Access

Our Designer Outlet is wheelchair friendly and fully equipped with disabled toilets and facilities including designated disabled car park spaces. Wheelchairs are available for hire; ID is required. Please contact our Visitor Information Centre or call 01773 545011 for more information.

Changing Places Facility

In partnership with Changing Places, we have recently opened a new facility which contains specialist equipment and more space for access. The room will be accessed with a RADAR key and will include an adjustable hand basin and adjustable and mobile changing bed with a hoist. Our new Changing Places facility is located at our Visitor Information Centre.

For more information, please visit the Changing Places website here.

Free Wifi

We also offer free WiFi throughout the centre for the duration of your visit. 

To make use of this service, simply enable your wifi on your device and select EastMidlands Free Wifi. You will then need to register your details and agree to the T&C's. 


We welcome visits from animals providing access assistance to our customers, such as guide dogs and hearing dogs. Unfortunately, however, pets are not permitted within the stores and our Foodcourt. 

McArthur Cars

Make shopping fun for Children and collect a McArthur Car to keep them entertained. McArthur Cars can be hired from the Visitor Information Centre and provode a safe and fun way for your little shoppers to get around. The McArthur Cars (Kiddie cabs) cost just £5 per day to hire.

The service is offered on a first-come, first-served basis. Available for use by children aged 2 1/2 years - 6 years.

Meeting Rooms

We have two meeting rooms available for hire, situated within the Management Suite. All our rooms include;

  • Free WiFi
  • Heating/Air Conditioning
  • Refreshments provided

Lunch can also be provided at an additional cost. Please email enquiries@eastmidlandsdesigneroutlet.com for all enquiries or alternatively call 01773 545011 to speak to a member of the team.



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