Everything you need

Visit Guest Services at the South Entrance for gift cards, wheelchair hire, McArthurCars, and Lost & Found Property - our Guest Service Advisors will be happy to help you.

A day at York Designer Outlet is about more than shopping for your favourite brands at up to 60% less. With cafés and restaurants, a children’s play area and baby-changing rooms, ample free parking and special needs services, our priority is to make your day of shopping easy and enjoyable. 

Maps and store guides are provided throughout the Designer Outlet. You can download a map of the Designer Outlet here.


Make shopping fun for children and collect a Kids Cab to keep them entertained. Kids Cabs can be hired from Guest Services and provide a safe and fun way for your little shoppers to get around. Kid’s cars are available to hire from Guest Services on a first come-first serve basis. Please note that the cars are only suitable for children between the age of 2.5-5 years old. 

Wheelchair and Scooter Hire

Scooters and wheelchairs are available for hire on a first come-first serve basis. To avoid disappointment, we recommend you book in advance by calling Guest Services on 01904682700 who will be happy to advise.

FREE Mobile phone charging 

Should your mobile device run low on battery whilst shopping with us you can charge it for free at our mobile phone charging station located opposite Guest Services.


York Designer Outlet now has free wifi available to guests. To make use of this service, simply enable your wifi on your device and select _York Free Wifi. You will then need to register your details and agree to the T&C's. 

Gift cards

Guest Services is located near to the south entrance (see centre map) and is there to help and guide you. The York Designer Outlet Gift Card can be purchased here.


Our Brands

Show all

Privilege Club


Join our Privilege Club for the latest offers, news and exclusive events.