For visitors from Non EU countries a special service has been set up. At the Interchange service desk Non EU tourists can fill in the tax-free forms to directly receive their tax-free refund back in cash. All you will need is your passport and the invoices from the stores.
1. In business
As a Tax Free eligible customer, fill out the Tax Refund Check provided by the seller and have the staff sign it. You will receive your invoice and a return envelope.
2. At customs
When you leave the EU and start your journey home, show your purchases, invoice and passport at customs. Have the tax refund check stamped by customs to confirm the export.
3. At the refund point
Present the tax refund cheque, bills and passport at a nearby refund point. There you will receive a refund on your credit card or, if you wish, in cash. As a foreign customer, you can of course send the tax refund check and the invoice to the specific provider and you will receive the refund on your credit card or as a bank check as quickly as possible.
