Group booking

If your group consists of 8 or more, you can benefit from special privileges at Guest Services where you will receive our Welcome Pack, with the necessary information for your visit and the Fashion Passport which offers a further 10% reduction in participating stores to all group members.

Visiting with a group? Let us know! All pre-booked groups now enjoy our Exclusive New Group Benefits including;

  • Multi-lingual VIP Welcome Packs
  • Fashion Passport offering all passengers a 10% discount in participating stores
  • Operator meal vouchers for the driver and tour leader
  • Reserved coach parking, subject to availability

Upon arrival, drivers/tour leaders must sign-in at Guest Services to collect their welcome packs, or these can be posted to you in advance. We also offer a Meet & Greet service, if you would like us to meet you on arrival.

Bookings must be made at least 24 hours prior to arrival. Maximum two operator lunch vouchers per group. 

We also offer free wheelchair and mobility scooter hire. These must be booked in advance so please add this onto your booking request. 

For any queries, or to book, please call 01793 507600 or email

While visiting us, why not combine it with a trip to STEAM, the Museum of the Great Western Railway? They are located next to the Outlet and more details can be found here:

Lead passenger details

All fields are required unless indicated as optional

Opening times


10:00 - 20:00

  • Monday

    10:00 - 20:00

  • Tuesday

    10:00 - 20:00

  • Wednesday

    10:00 - 20:00

  • Thursday

    10:00 - 20:00

  • Friday

    10:00 - 20:00

  • Saturday

    09:00 - 19:00

  • Sunday *

    10:00 - 18:00

* Please note that due to trading legislation some of our larger stores will open at 11:00 and close at 17:00 on Sundays.

Popular Times

Popular times