Discover all the services provided by McArthurGlen Designer Outlet Berlin. Our team strives everyday to deliver you a unique shopping experience.
There are 3,000 free parking spaces available in the immediate vicinity. There are several bike racks on site for bikes. General information on how to get here can be found here.
Take a look around our centre and plan your perfect shopping day. You can find our centre map here.
Have you found or lost something in the outlet centre? Please contact our Guest Services directly. This keeps lost and found items.
ATMs for cash are located at the entrance of P1 and at the east tower near Guest Services.
Surprise your loved ones with a Gift Card from Designer Outlet Berlin. This is valid in all shops and restaurants and is valid for 3 years. The gift card can be purchased both onlineand from our Guest Service with a minimum value of €5.00 and a maximum of €500.00.
Dogs are always welcome in our Designer Outlet Berlin. We only ask that you keep the dogs on a leash. There are several dog drinking troughs and bag dispensers in the center.
Our centre is very child-friendly. Both existing playgrounds invite you to romp and linger. The wooden playground with picnic area is opposite the piazza. On our second playground there is play equipment based around the motto “railway”. Please refer to the plans in the centre for the locations.
You are welcome to borrow one of our Kiddy Cabs directly from our Guest Services for a deposit and a daily fee.
With the “_Berlin Free Wifi” you can surf for free throughout the center.
Our center is barrier-free. You can borrow wheelchairs free of charge from our Guest Service for a deposit. If you would like to reserve a wheelchair in advance, please send us an email to info@designeroutletberlin.de.
You can store your valuables and purchases in our lockers. These are located between Unit R3 (North Sea) and R4 (Five Guys). The lockers are equipped with a coin deposit lock.
Umbrellas can be purchased from our Guest Services for a fee.
At our Guest Services there is a Room of Silence for praying, meditating or relaxing. Use this place for your Muslim prayer or silent meditation. The Room of Silence is open to anyone who needs a place to retreat.
Our toilet facilities are equipped with changing stations. You can also retreat to breastfeeding with our Guest Services.
