How Was Your Day terms and conditions

This prize draw is organised by McArthurGlen UK Limited (the “Promoter”), with company registration number 02810264, whose registered office is at Nations House, 103 Wigmore Street, London W1U 1WH.

By participating in the Promotion, you agree to these terms (the “Terms”). Promotional materials relating to the Promotion, including information on how to enter available in the Promoter’s communications (including social media, where applicable) or on its websites (the “Websites”), also form part of these Terms. In the event of any conflict between the content of such promotional materials and these Terms and Conditions, these Terms and Conditions shall prevail.

Eligibility

1. Participants must be over 18 years of age and located in Spain at the time of the Promotion. Any attempt to access the Promotion from outside Spain will be void.

2. Employees and agents of the Promoter, its associated or subsidiary companies, and anyone connected with the operation or fulfilment of the Promotion (including third-party promotional partners), as well as their respective associated, affiliated or subsidiary companies, and immediate family members up to third degree, are excluded from the Promotion.

3. Each person may enter each Promotion up to a maximum of two times (see clause 5 for details of the dates on which each Promotion Period takes place). Each entry requires a separate visit to a Participating Centre during the Promotion Period and the completion of a separate registration form in the Customer Survey. Multiple entries submitted through the same form will be deemed invalid in their entirety.

Instructions for entry

1. The Promotion begins at 00:01 (UK time) on 1 January 2026 and ends at 23:59 (UK time) on 31 December 2026 (the “Promotion Duration”). Any entries submitted outside the Promotion Duration will be void.

2. The Promotion takes place monthly. Each month, the Promotion begins at 00:01 (UK time) on the 5th day of that month and ends at 23:59 (UK time) on the last day of that month (the “Promotion Period”). Any entries made between the 1st and 4th day of the month will automatically be included in the next Promotion Period.

3. To enter the Promotion, participants must complete and submit the Customer Survey registration form of a Participating Centre during the Promotion Period. Customers must submit the form within five days from the date it is sent to them by email (the “Form Expiry Date”). After this period, the customer will not be eligible to enter the Promotion unless they revisit the Participating Centre and receive a new form. Participants must complete all required fields in the form to enter the Promotion, after which they will receive a confirmation notification. For the avoidance of doubt, even if a customer completes and submits the form and receives a confirmation after the Form Expiry Date, this will not constitute a valid entry to the Promotion.

4. Entries not submitted through the official registration method will not be accepted. The use of scripts, macros or automated systems to enter the Promotion is prohibited, and any entries made (or appearing to be made) in this way may be deemed void. Illegible, incomplete or fraudulent entries will be rejected. Participants should be aware that they may be subject to data charges according to their internet service provider.

Winners and prizes

1. There will be one winner for each Promotion Period.

2. The winner will be selected at random from all valid entries received by the Participating Centre during the relevant Promotion Period. No other participant will receive a prize.

3. The winner will be selected on the fourth day after the relevant Promotion Period (the “Draw Date”).

4. The prize consists of a McArthurGlen gift card worth €100 (one hundred euros) (the “Gift Card”).

5. The Gift Card can be used in stores at participating McArthurGlen centres in Spain. If used outside Spain, the value will be converted into euros or another equivalent currency at the time of redemption. The Gift Card is subject to its own terms and conditions (available on the Participating Centre’s website or on the card itself) and is valid for 12 months (the “Validity Period”). No cash refunds will be provided under any circumstances, including if any balance remains at the end of the Validity Period. The Gift Card is non-transferable and may not be sold to any third party other than the winner. If used to purchase goods or services exceeding the value of the Gift Card or its remaining balance, the difference must be paid.

6. Prizes are as stated and are non-exchangeable and non-transferable. They cannot be redeemed for cash or any alternative, in whole or in part.

7. If, for reasons beyond the Promoter’s control, the prize cannot be awarded as described, the Promoter reserves the right to substitute it with a prize of similar nature and equal value, or at its sole discretion, the cash equivalent.

Winner notification and prize collection

1. Winners will be notified by email or other contact details provided within 10 days of the relevant Draw Date. Reasonable efforts will be made to contact the winner within this timeframe. If the winner cannot be contacted or is unavailable, the Promoter reserves the right to redraw the prize (without obligation to do so).

2. Winners may choose to collect the prize at the Participating Centre or request it to be sent by post. Valid identification may be required before receiving the prize.

Data protection and publicity

1. The Promoter will collect and process participants’ personal data and may share it with its agents, affiliates, and third-party prize providers (including those outside the European Economic Area). Personal data will only be used for the administration of this Promotion (including prize delivery) and for any purposes specified at the time of entry or in promotional materials, in accordance with the applicable privacy policy.

General terms

1. The Promoter’s decision is final and binding. No correspondence will be entered into.

2. If participants: (a) fail to provide required personal data; and/or (b) fail to enter before the Form Expiry Date, their entry will be deemed invalid.

3. The Promoter reserves the right to require participants to prove their eligibility. If a winner is found to be ineligible, the Promoter may award the prize to another participant and require the return of any prize already awarded.

4. Participants must not engage in any illegal, dangerous, or risky behaviour that could endanger themselves or others.

5. Except in cases of negligence, the Promoter shall not be liable for any loss, damage or injury suffered as a result of participating in the Promotion or accepting/using the prize, nor for any technical failures. The Promoter is not responsible for network issues or any circumstances that may prevent participation, nor for lost, damaged, illegible or incomplete entries or gift cards.

6. The Promoter reserves the right, at any time and at its sole discretion, to cancel, amend or substitute the Promotion (including prizes) if it cannot be conducted as planned. If an error results in more winners than prizes, the Promoter may declare affected claims void and/or allocate available prizes via a further draw or divide the prize value among winners.

7. The Promoter reserves the right to amend these Terms. Any changes will be published on the Promoter’s website.

8. These Terms and Conditions shall be governed by and construed in accordance with English law. Any disputes arising from this agreement shall be subject to the exclusive jurisdiction of the English courts.