McArthurGlen Customer Survey Prize Draw (the “Promotion”)

Terms and Conditions

Please note: you must be physically in the Netherlands at the time of participating in this promotion.

This promotion is organized by MGE (Rosada) Management B.V. (the “Promoter”), Chamber of Commerce number 67125190, located at Stadsweide 2, 6041 TD in Roermond, the Netherlands.

By entering the promotion, you agree to be bound by these terms and conditions (hereinafter referred to as these “Terms and Conditions”). Create promotional materials related to the Promotion, including any information about participation in the Promotion published in any publications of the Promoter (including social media, if applicable) or on the Promoter's websites (hereinafter referred to as the “Websites”) also part of these terms and conditions. If there is a conflict between conditions referred to in promotional material and these general terms and conditions, these general terms and conditions will prevail.


Entrants must be 18 years of age or older and be physically in the Netherlands at the time of taking part in the promotion. Any attempt to participate in the promotion outside the Netherlands is invalid.
Employees and representatives of the Promoter, affiliates or subsidiaries, and anyone otherwise involved in the operation or delivery of the Promotion (including third party promotion partners) and their respective affiliates, affiliates or subsidiaries, and the immediate family members and roommates of those employees or representatives are not eligible to participate.
Participation in the promotion is limited to two entries per person per promotion period (see section 5 for more information on the start and end of the promotion period). Participation is only possible after a visit to the participating Center during the promotion period, using a separate - customer research participation form. Multiple attempts by the same person using the same - customer survey entry forms are all void.
Instructions for participation

The promotion starts at 00:01 am (CET) on January 1, 2020 and closes at 11:59 pm (CET) on December 31, 2020 (the “Promotion Period”). Any attempt to participate in the promotion outside of the promotion period is void.
The Promotion is held monthly. Each month, the promotion starts on the 5th day of that month at 00:01 am (CET) and closes at 11:59 pm (CET) on the last day of that month (the “Promotion Period”). All entries received between the 1st and 4th day of a month will be automatically rolled over to the next promotion period.
To participate in the promotion, participants must complete and submit the customer survey entry form to the participating center during the promotion period. Customers must submit a completed customer survey entry form and indicate their intention to participate in the promotion within 5 days from the time it is emailed to the customer (the “Expiration Date”).

After the expiration date, the customer will no longer be able to participate in the promotion unless they revisit the participating center and receive a new - customer survey entry form. Entrants are required to complete all required information on the entry form so that their entry is valid and that they are participating in the promotion, after which entrants should see an on-screen notification confirming their entry into the promotion. For the avoidance of doubt, even if a customer were able to submit a completed participation form and participate in the promotion after the expiration date, even if the customer is shown a confirmation on their screen confirming participation, the customer will not be deemed to have participated in the promotion.
Entries received that are not submitted through the official submission method will not be accepted. Use of any script, macro or other automated system to enter the promotion is prohibited and entries submitted (or appearing to have been made) using such system may be treated as void. Illegible, incomplete, or fraudulent entries will be rejected. Participants should be aware that they may incur data charges depending on their own individual internet access arrangement.
Winners and Prizes

There is one prize winner per promotional period.
All winners of the promotion will be randomly selected from all valid entries received by the participating center during a promotion period. There are no prizes for other participants.
Winners will be selected on the 4th day after the end of the Promotion Period (the Draw Date).
The prize is a € 100 McArthurGlen voucher (hereinafter referred to as the “gift card”).
The gift card can be used at participating retailers in any McArthurGlen Designer Outlet Center [worldwide OR in the Netherlands]. The gift card is bound by the gift card conditions (which can be found on the website of the Participating Center [INSERT LINK]) or on the gift card) and is valid for [1 year] (hereinafter referred to as the “Validity Period”) .

Under no circumstances is a cash refund possible, even if there is an amount remaining at the end of the Gift Card's Validity Period. The gift card is non-transferable and cannot be sold to anyone else. If you buy a product or service that costs more than the value / outstanding value remaining on the gift card, you must pay the difference in value.
Prizes are as stated and are non-exchangeable and non-transferable. Price alternatives in cash, in whole or in part, are not possible.
If the Promoter is unable to award the Prize in the manner described in the Terms and Conditions, the Promoter reserves the right to award a prize of an equivalent nature and value or, at its option, the monetary value of award the prize. The Promoter also has the right to award a prize of a similar nature and value or, at his option only, the monetary value of the prize, if in his reasonable opinion this is appropriate.
Announcement of winners and award ceremony

Winners will be notified by email or other contact details provided to the Promoter within 10 days of the applicable draw date. During this period, reasonable efforts will be made to contact the winner. In the event a winner cannot be reached or is unavailable, the promoter reserves the right to draw another winner from the valid / correct entries received during the promotional period.
Winners may, at their option, collect the prize from the participating center or request that the prize be mailed to them. Prior to receiving their prize, winners may be required to provide valid proof of identity.
Data protection and advertising

The Promoter will collect and process Participants' personal data and this data will be shared with the Representatives, Affiliates and, if applicable, third party prize providers (including parties outside the European Economic Area).

Information provided by entrants will be used only for this promotion (including prizes to be awarded) and for other purposes that may be specified at the time of entry or on promotional materials. Personal data will be used in accordance with the applicable privacy policy that applies from time to time (see policy/).

The decision of the promoter is final and binding on the participants. There is no correspondence.
If entrants (a) fail to provide requested mandatory information when entering the promotion; and / or (b) not participate before the expiration date; their entry is void.
The promoter has the right to require participants to prove their eligibility. If a winner is found ineligible, the Promoter reserves the right to award the prize to another entrant and to reclaim any prize already awarded.
Participants must not do anything that is illegal and / or dangerous and / or that could endanger themselves or others. Barring negligence, the Promoter will not be liable for any property damage, immaterial damage or physical injury resulting from entrants' submission for the promotion and / or use of the prize, nor for technical errors, hardware or software failures, lost, faulty or unavailable network connections or problems of any kind that restrict or prevent entrant participation in the promotion. Promoter is not responsible for loss, damage, mutilation, incompleteness, illegibility or otherwise unreadability of gift card submissions. Nothing in the terms and conditions shall limit the Promoter's liability for death or personal injury resulting from his negligence in any way, or for any other matter, where liability may not be limited by law.
The Promoter has the right to terminate, modify or derogate (including changing prizes) the Promotion at any time if, in its sole discretion, the Promotion cannot be conducted as directed. If an error results in more winners than prizes, the Promoter has the right to: (a) void any claims or submissions resulting from a misprint or other error; and / or (b) allocate the available prize (s) by means of an additional drawing or to distribute the prize (s) or value of the prize (s) among the winners of the promotion.
The promoter reserves the right to change the general terms and conditions. Any changes will be published on the promoter's website.
The general terms and conditions are managed and interpreted in accordance with Dutch law. All disputes arising in connection with this agreement (including non-contractual disputes and claims related to the promotion) fall under the exclusive jurisdiction of the court of Limburg in the Netherlands.