Plan Your Visit
Getting here by...
Following the English Government’s latest announcement, we would like to advise you that non-essential retail stores at Ashford Designer Outlet closed on 19th December at 9pm until further notice. While our dine-in restaurants will also be closed during this period, some eateries may choose to operate take-away only options. Certain stores may also choose to offer Click and Collect services, please check individual brand pages on our website for further information. We will continue to monitor the situation closely and follow advice from our local health authority. We look forward to welcoming you back to our centre soon. Until then, stay safe and stay connected.
GETTING HERE
By Car
Ashford Designer Outlet is conveniently located for easy access from the M20 motorway, off Junction 9 or Junction 11. Alternatively, the centre can be reached from the A20 and the A28.
To find us using your sat nav, enter TN24 0SD.
Parking is £1 every four hours and free everyday from 5pm.
Car Charging
Car charging points are now available. There are a total of 9 parking bays towards the exit of the Southern Car Park.
Ashford Designer Outlet hosts both 1 tesla charging point at 22kw and 6 regular EV points at 3.6 kw.
Please note that in order to use Ashford Designer Outlet's charging points it is necessary for drivers to have with them their own charging lead.
The car park will be available only within our trading times.
Connection fee: free
ticketless parking
Just simply park your car, enjoy your day and before leaving, enter your vehicle registration into a car parking machine and pay.
Blue Badge Holders
We are pleased to offer all Blue Badge holders the option to add your vehicle registration onto our ANPR database. Doing so will allow you free parking without the need to use our payment machines during your visit.
Group Visit
We offer a package of exclusive benefits reserved for groups. To book or enquire about group visits simply contact our Guest Services at the link below.
By Train
Ashford International is less than a five minute walk from Ashford Designer Outlet.
The high-speed link from London St. Pancras takes just 38 minutes, priced from £13.40 one way when you book in advance.
There are also regular services running from Charing Cross, London Bridge, Waterloo, Victoria and the South.
Show your train ticket to Ashford at our Guest Services Desk to receive a complimentary Privilege Card, entitling you to an additional 10% discount in participating stores.
Find discounted train ticket information for Southeastern journeys including group discounts, cheap kids’ tickets, plus booking information below:
Disabled Access
Mobility scooters and wheelchairs available for free in our centre. You can hire these from our Guest Services on the day (subject to availability), or enquire in advance. ID will be required upon collection.
For more information please contact Guest Experience team on 01233 895 900 or email guestservices@ashforddesigneroutlet.com
How to find us
Plan your day
Opening times
Today
09:00 - 21:00
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Monday
09:00 - 21:00
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Tuesday
09:00 - 21:00
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Wednesday
09:00 - 21:00
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Thursday
09:00 - 21:00
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Friday
09:00 - 21:00
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Saturday
09:00 - 21:00
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Sunday *
10:00 - 18:00
* Please check individual brand pages for any differences to Centre trading hours.
Sunday Larger Stores Opening Times
Please note that due to trading legislation some of our larger stores will open at 11:00 and close at 17:00 on Sundays and will not be open on Easter Sunday due to trading legislation; Abercrombie & Fitch, Adidas, BOSS, Clarks, Gap, Marks & Spencer, Polo Ralph Lauren, Moss Bros and Nike.
Restaurants and Cafes Opening Times
Due to trading restrictions our restaurant and café hours may vary. For further information on a restaurants individual opening hours please visit their restaurant page.
DISCOVER OUR RESTAURANTSServices
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Restaurants & Cafes
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Free Wifi
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Tax Free Shopping
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Car Park
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Disabled Access
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Pet Friendly
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Gift Cards
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Safer Shopping
Free Mobile Phone Charging
Just plug in your mobile phone, lock the box and take the key to start your 30 mins of free charging.
Dogs Welcome
We are a dog friendly mall, we just kindly ask to keep all dogs on leads. Discover our dog friendly stores and restaurants below.