Plan Your Visit

Getting here by...

Ashford Designer Outlet is conveniently located for easy access from the M20 motorway, off Junction 10...


By Car

Ashford Designer Outlet is conveniently located for easy access from the M20 motorway, off Junction 9 or Junction 11. Alternatively, the centre can be reached from the A20 and the A28. 

To find us using your sat nav, enter TN24 0SD.

Parking is £1 every four hours and free everyday from 5pm.

Car Charging

Car charging points are now available. There are a total of 9 parking bays towards the exit of the Southern Car Park.

Ashford Designer Outlet hosts both 1 tesla charging point at 22kw and 6 regular EV points at 3.6 kw. 

Please note that in order to use Ashford Designer Outlet's charging points it is necessary for drivers to have with them their own charging lead.

The car park will be available only within our trading times. 

Connection fee: free 



ticketless parking

Enjoy our ticketless car parking system. This includes; automated number plate reading, digital space counters, contactless payments and later in the year payment by mobile phone app.

Just simply park your car, enjoy your day and before leaving, enter your vehicle registration into a car parking machine and pay.

Blue Badge Holders

We are pleased to offer all Blue Badge holders the option to add your vehicle registration onto our ANPR database. Doing so will allow you free parking without the need to use our payment machines during your visit.

If you would like to take advantage of this, please provide your consent for us to obtain your information by contacting Guest Services via email at


Group Visit

We offer a package of exclusive benefits reserved for groups. To book or enquire about group visits simply contact our Guest Services at the link below.

By Train

Ashford International is less than a five minute walk from Ashford Designer Outlet. 

The high-speed link from London St. Pancras takes just 38 minutes, priced from £13.40 one way when you book in advance. 

There are also regular services running from Charing Cross, London Bridge, Waterloo, Victoria and the South.

Show your train ticket to Ashford at our Guest Services Desk to receive a complimentary Privilege Card, entitling you to an additional 10% discount in participating stores.

Find discounted train ticket information for Southeastern journeys including group discounts, cheap kids’ tickets, plus booking information below:

Shuttle Bus

We are delighted to share our new Shuttle Bus service for weekends, school holidays and event days. Find out full details of the route and times from Ashford Designer Outlet, International Station to Bank Street by downloading the  schedule below.

By Bus

Daily Stagecoach A-line services run from Ashford International Train Station, Asda and Ashford Town Centre.

Daily Stagecoach B-line 'Little & Often' services run every six minutes from Kennington, Ashford Town Centre, Asda, Park Farm and Bridgefield.

For Ashford Designer Outlet, please alight at Asda, which is less than a two minute walk away from the Centre. 

Find more details and booking information below:

Disabled Access

Changing Places facilities are availible to those who cannot use standard toliet access by providing the required space and equipment, including a height adjustable changing bench and a hoist for safety and comfort.

Mobility scooters and wheelchairs available for free in our centre. You can hire these from our Guest Services on the day (subject to availability), or enquire in advance. ID will be required upon collection.

For more information please contact Guest Experience team on 01233 895 900 or email

How to find us

Plan your day

Opening times


10:00 - 21:00

  • Monday

    10:00 - 21:00

  • Tuesday

    10:00 - 21:00

  • Wednesday

    10:00 - 21:00

  • Thursday

    10:00 - 21:00

  • Friday

    10:00 - 21:00

  • Saturday

    09:00 - 21:00

  • Sunday *

    10:00 - 18:00

* Please check individual brand pages for any differences to Centre trading hours.

Sunday Larger Stores Opening Times

Please note that due to trading legislation some of our larger stores will open at 11:00 and close at 17:00 on Sundays and will not be open on Easter Sunday due to trading legislation; Abercrombie & Fitch, Adidas, BOSS, Clarks, Gap, Marks & Spencer, Polo Ralph Lauren, Moss Bros and Nike.

Restaurants and Cafes Opening Times

Due to trading restrictions our restaurant and café hours may vary. For further information on a restaurants individual opening hours please visit their restaurant page.



  • Restaurants & Cafes

  • Free Wifi

  • Tax Free Shopping

  • Car Park

  • Disabled Access

  • Pet Friendly

  • Gift Cards

Free Mobile Phone Charging

Run out of juice? Charge your mobile phone at one of our two new ChargeBox stations! The stations are positioned by both the East and West mall toilets next to our ATMs and are free for guests to use.

Just plug in your mobile phone, lock the box and take the key to start your 30 mins of free charging.

To Ashford