Plan Your Visit
Getting here by...
GETTING HERE
By Car
Ashford Designer Outlet is conveniently located for easy access from the M20 motorway, off Junction 9, Junction 10, or 10a. Alternatively, the centre can be reached from the A20 and the A28.
To find us using your sat nav, enter TN24 0SD.
Parking is £1* every four hours and free everyday from 5pm.
*Please note as of 6th June 2022, our car parking prices will rise to £2 for 4 hours due to the rising costs of maintenance. For the past 20 years, we have managed to avoid price increases but unfortunately, this is no longer viable due to the rising costs. The maximum charge for a whole day’s parking will be set at £4. Our car parks will still be free for guests staying for 30 minutes, blue badge holders, and everyone after 5 pm.
Car Charging
Car charging points are now available. There are a total of 7 parking bays towards the exit of the Southern Car Park.
Ashford Designer Outlet hosts both 1 tesla charging point at 22kw and 6 regular EV points at 3.6 kw.
Please note that in order to use Ashford Designer Outlet's charging points it is necessary for drivers to have with them their own charging lead.
The car park will be available only within our trading times.
Connection fee: free
Cycling & Walking
ticketless parking
Just simply park your car, enjoy your day and before leaving, enter your vehicle registration into a car parking machine and pay.
Blue Badge Holders
We are pleased to offer all Blue Badge holders the option to add your vehicle registration onto our ANPR database. Doing so will allow you free parking without the need to use our payment machines during your visit.
Group Visit
We offer a package of exclusive benefits reserved for groups. To book or enquire about group visits simply contact our Guest Services at the link below.
By Train
Ashford International is less than a five minute walk from Ashford Designer Outlet.
The high-speed link from London St. Pancras takes just 38 minutes, priced from £13.70 one way when you book in advance.
There are also regular services running from Charing Cross, London Bridge, Waterloo, Victoria and the South.
Find discounted train ticket information for Southeastern journeys including group discounts, cheap kids’ tickets, plus booking information below:
Best Times To Visit
Guest Services
- Mobility Hire - Electric scooters and wheelchairs, free of charge
- Kids Cabs - Available to hire £2 per hour. Kids Cabs cars are located outside Guest Services.
- Gift Cards
- Lost property
- Free phone charging
- First-aid point
- Taxi calling/booking
- Quiet room located upstairs by our Guest Lounge
- Baby changing room facility
- Changing places room
- McArthurGlen Club registration
- General information and tourist information
Reservations and enquiries can be made by calling the team: +44 (0) 1233 895900 or email us at guest@ashforddesigneroutlet.com
Disabled Access
Mobility scooters and wheelchairs available for free in our centre. You can hire these from our Guest Services on the day (subject to availability), or enquire in advance. ID will be required upon collection.
For more information please contact Guest Experience team on 01233 895 900 or email guestservices@ashforddesigneroutlet.com
How to find us
Plan your day
Opening times
Regular opening hours
Today
10:00 - 20:00
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Monday
10:00 - 20:00
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Tuesday
10:00 - 20:00
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Wednesday
10:00 - 20:00
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Thursday
10:00 - 20:00
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Friday
10:00 - 20:00
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Saturday
09:00 - 20:00
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Sunday *
10:00 - 18:00
* Larger stores 11am-5pm
Special Opening Hours
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Thursday 19th May (Fashion Shopping Days)
10:00 - 22:00
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Friday 20th May (Fashion Shopping Days)
10:00 - 22:00
Services
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Restaurants & Cafes
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Free Wifi
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Car Park
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Disabled Access
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Pet Friendly
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Gift Cards
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Safer Shopping
Free Mobile Phone Charging
Just plug in your mobile phone, lock the box and take the key to start your 30 mins of free charging.
Dogs Welcome
We are a dog friendly mall, we just kindly ask to keep all dogs on leads. Discover our dog friendly stores and restaurants below.