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Everything you need for a perfect day out

We go beyond shopping to provide a seamless and enjoyable experience for every guest.

Guest Services

Whether you need help finding directions or simply have a question, our Guest Service team is here for you.

Discover our services

Transport and parking services for a hassle-free arrival

Accessibility services designed to support guests with mobility needs

Changing Places

We have disabled toilet facilities at each of our three toilet blocks for guests to use.
Changing Places facilities are also available in the toilet block nearest to Guest Services.

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Mobility hire

Your comfort and convenience matter to us. We offer complimentary wheelchair and motorscooter hire at our Guest Services desk. Booking is advised as these services are popular during busy times.

Contact Guest Services

Stoma friendly facilities

Our toilet facilities are now accredited with Colostomy UK as being stoma friendly. You can find the facilities in every toilet block in centre, in our accessible toilets, and they are all fitted with a shelf for stoma management products, disposal bins, mirrors and hooks.
 

Sensory Bag hire

In partnership with Inclusability, we have two sensory bags available to hire from Guest Services, for a £10 refundable deposit. The bags contain headphones, sensory toys and communication cards to help support our guests with sensory needs when visiting the centre.
 

Services the whole family will love

Shopping made easier with convenient services designed for you

Visitor amenities to keep you connected and comfortable

Thinking of visiting us?

We can help with directions, information about how to get here with private and public transport options, and details about our opening times.