Guest Services


Free parking spaces

There are 1,500 parking spaces around the Centre. Disabled parking spaces are available in the car parks Nord 1, Ost and West.

McArthurGlen Club

Expect first access to exclusive events like Friends & Family, personalised rewards, the latest news from your favourite designer brands and more when you become a member.

Log in
Kids Cabs

Our Kids Cabs can be rented from Guest Service for only €3 per day (and a deposit for the key).

Free parking spaces

There are 1,500 parking spaces around the Centre. Disabled parking spaces are available in the car parks Nord 1, Ost and West.

McArthurGlen Club

Expect first access to exclusive events like Friends & Family, personalised rewards, the latest news from your favourite designer brands and more when you become a member.

Log in
Kids Cabs

Our Kids Cabs can be rented from Guest Service for only €3 per day (and a deposit for the key).

Services

  • Free Wifi

  • Barrierefrei

  • Gratis Parkplätze

  • Restaurant & Cafés

  • Geschenkkarte

  • McArthurGlen Club

guestservices

Meet Your Guest Services Team​
Welcome to your go-to spot for support and assistance during your visit! Our Guest Services Team is here to ensure you have a seamless and delightful shopping experience. Whether you need help finding your way around, booking special services, or simply have a question, our friendly team is at your service.​

What We Do
Our Guest Services Team is dedicated to making your visit as enjoyable and efficient as possible. Here’s how we can assist you:​

  • Planning Your Day: Dreaming of the ultimate day at our centre? Drop us a line, and we'll craft an extraordinary day our itinerary for you. ​
  • Service Bookings: Do you need a stroller for your little one or a wheelchair? Let us handle the arrangements for you.​
  • Wayfinding: Not sure where to find a specific store or amenity? We’ve got the maps and the tips to help you navigate our centre with ease.​
  • Feedback: Loved your experience? Or maybe something wasn’t quite right? Talk to us! Your feedback is invaluable and helps us enhance the centre experience.​
  • Gift Cards: Can't decide on the perfect gift? Our Gift Cards are a surefire hit, and our dedicated Guest Services Team is ready to assist you in gifting the present of possibility! ​

Come and Say Hello! Next time you’re in the centre, don’t hesitate to stop by our Guest Services desk. Whether you’re looking for directions, service information, or just a local recommendation, we’re here to help. We look forward to making your shopping experience extraordinary!​

Welcome
To Ochtrup