Services

Discover all the services provided by McArthurGlen La Reggia Designer Outlet. Our team works hard to deliver you a unique shopping experience.

Non-EU citizens can make their shopping experience even more rewarding by receiving a tax refund on all products purchased in participating stores at McArthurGlen La Reggia Designer Outlet. All you need to do is:

  • Visit Tax Refund Office with all your receipts where we will process your tax refund on-site;
  • When you are at the airport and about to leave the European Union, show customs officials your purchases, your receipts and your passport. They will validate the refund. 

To be eligible you must:

  • Be resident outside the EU
  • Be over 16 years old
  • Have purchased a minimum of €154.94 in participating stores on the same day. 

For more information on the tax-free service visit the website: http://www.globalblue.com/tax-free-shopping/how-to-shop-tax-free

McArthurGlen La Reggia Designer Outlet has a huge parking area, where you can park your car directly next to the Outlet for free.

Restrooms are equipped with baby changing stations. The Guest Services office offers diapers, strollers and other services.

You can browse the internet free of charge throughout the Centre, with the “mcarthurglen castel romano” network. Register and create an account to start browsing freely.

The Centre is equipped with disabled access toilets and dedicated facilities for wheelchair users. You can borrow a wheelchair at the Guest Services - free of charge

There are lots of games, slides and tunnels for little ones in the play area near Farinella Restaurant.

Charge for free your smartphone. Ask to our Guest Services for more information.

Dogs within the Centre must be on leash. Only small dogs are admitted inside the stores and only if in their owner’s arms. Poopy bags available free of charge by the Guest Service.

In case of bad weather, umbrellas are available free of charge. Ask to our Guest Services.

ATMs for cash withdrawals are available in the Centre.

Charge your electric car for free while you go shopping. You can ask to our Guest Service Advisords to use the service.

Make your purchases fit perfectly with Mr. Cucito's tailoring service, located near Farinella restaurant.

Take a moment to relax and let yourself be pampered by our beauty experts at Martinelli Parrucchieri. You can find them near the Farinella restaurant