Guest Services


  • Gift Cards

  • Free Wifi

  • Free Parking

  • Scooter & Wheelchair Hire

  • Park & Ride

  • Restaurant & Cafe

  • Tailoring

  • Phone Charging

  • Changing Places Toilet


Meet Your Guest Services Team​

Welcome to your go-to spot for support and assistance during your visit! Our Guest Services Team is here to ensure you have a seamless and delightful shopping experience. Whether you need help finding your way around, booking special services, or simply have a question, our friendly team is at your service.​

What We Do ​

Our Guest Services Team is dedicated to making your visit as enjoyable and efficient as possible. Here’s how we can assist you:​

  • Planning Your Day: Dreaming of the ultimate day at our centre? Seeking local gems? Drop us a line, and we'll be happy to help plan your day with you.
  • Service Bookings: Need a mobility scooter or a stroller for your little one? Let us handle the arrangements for you.​
  • Wayfinding: Not sure where to find a specific store or amenity? We’ve got the maps and the tips to help you navigate our centre with ease.​
  • Feedback: Loved your experience? Or maybe something wasn’t quite right? Talk to us! Your feedback is invaluable and helps us enhance the centre experience.​
  • Gift Cards: Can't decide on the perfect gift? Our Gift Cards are a surefire hit, and our dedicated Guest Services Team is ready to assist you in gifting the present of possibility! ​

Each member of our team is equipped with the knowledge and skills to assist you. 


Come and Say Hello! Next time you’re in the centre, don’t hesitate to stop by our Guest Services desk. Whether you’re looking for directions, service information, or just a local recommendation, we’re here to help. We look forward to making your shopping experience extraordinary!​

To York Designer Outlet