Non-EU citizens can make their shopping experience even more rewarding by receiving a tax refund on all products purchased in participating stores at McArthurGlen Troyes. All you need to do is:

• Visit Guest Services with all your receipts where we will process your tax refund on-site;
• When you are at the airport and about to leave the European Union, show customs officials your purchases, your receipts and your passport. They will validate the refund. 

To be eligible you must:

• Be resident outside the EU
• Be over 16 years old
• Have purchased a minimum of €100.01 in participating stores on the same day. 

For more information on the tax-free service visit the website: http://www.globalblue.com/tax-free-shopping/how-to-shop-tax-free

- McArthurGlen Troyes has a huge parking area, where you can park your car directly next to the Outlet for free.*

*The parking area is open regarding the opening hours of the centre.

Enjoy our free Wi-Fi connection throughout the Centre. Simply select for the "_Troyes Free WiFi" network, sign in and you can discover the best offers on our website, check in on our Facebook page or just browse the web.

Our multilingual Customer Service advisors are always available to help. You can find the Information Desk next to the store Haribo and Pandora, directly next to the parking place.

Enjoy a well-earned break at one of our many cafés or restaurants. Whether you’re starting your day with a breakfast at Starbucks or take your lunch at Rosaparks or La Fringale, enjoy some pasta at Mezzo Di Pasta, take a break at Lindt, our casual cafés and remarkable restaurants have something to please every palate. And for a sweet touch, rendez-vous at Maison Caffet, to discover all the delicious pastries of Pascal Caffet and at Amorino to taste the excellence of Amorino ice creams and natural sorbets. !

Our Designer Outlet is wheelchair friendly and fully equipped with disabled toilets and facilities. We recommend you to reserve a wheelchair before your visit. Please e-mail accueil.troyes@mcarthurglen.com with the date and time of your visit.

Some strollers are available at the information desk in order to make your shopping experience easier and more confortable.

Our Center has a cash machine, where you can withdraw cash money if preferred. 

Little ones can have fun on our two kids playgrounds, located in front of Lancel store and next to La Fring'ale.

Cell phone battery empty?

Mobile chargers are now available at our guest services to recharge your phone.

In our Centre you can enjoy a tailoring service on all your purchases, at Retouches Rapides Stéphane, near the Napapijri boutique.

Telephone number : 07 69 11 11 12

We sell umbrellas at a low price in case of bad weather. You can buy the umbrellas at our Information Desk.

The Gift of Style!
When you give someone a McArthurGlen gift card, you are giving the gift of choice.
Gift cards are available in the guest services and at mcarthurglentroyes.fr

For more information you can send an email to accueil.troyes@mcarthurglen.com or call +33 (3) 25 70 47 10.
To check your balance, you can contact storefinancial +33 1 86 26 53 35 or online > www.getmybalance.com

Take advantage of electric terminals in the Center's parking lot to recharge your car while shopping.

Your dog is welcome in our Centre. For safety reasons your pet should be kept on a leash in all parts of the Centre. Dogs are accepted in certain shops. Important: Do not leave your pet in your car.

Camping areas are equipped for your comfort. For more information and for booking go to the reception next to the store Haribo and Pandora