Back

Privilege Pass

Welcome to a world of tailored experiences and exclusive benefits, carefully curated in every detail to make your shopping experience even more special.

The Experience

Each element is designed to ensure continuity throughout your time at Serravalle Designer Outlet.

  • Dedicated access

  • Priority Access

  • Ongoing support

  • Curated selection

  • Uninterrupted experience

  • Time & no stress

  • Fun for your Kids

Premium Parking

A dedicated access point designed to make your arrival more direct.
The privileged location of Premium Parking reduces distance and simplifies every stage of arrival.

From entry to the Centre, each step is designed to be immediate, leaving more time to focus on your shopping experience.

Guest Lounge

A dedicated space to slow the pace of your visit.
The Guest Lounge offers a refined and classy environment, designed for a quiet pause between boutiques.

A coffee, a curated beverage or a glass of champagne becomes a natural extension of the experience, within a setting focused on comfort and continuity.
Access is immediate, at any moment during your visit.

Clienteling Team

A dedicated point of contact to manage every aspect of your visit.
The Clienteling Team supports planning, handles specific requests and coordinates available services.

A continuous connection, designed to ensure consistency and attention at every stage.

Note
Available via email during opening hours.

Personal Shopper

A dedicated consultancy service, shaped around your preferences and personal style.
Your Personal Shopper prepares a curated selection in advance, making the experience more focused and considered.

From outfit selection to guidance on colour and styling, each detail contributes to a tailored and consistent experience.

Note
Booking required.

Hands-Free Shopping

Your purchases are collected directly from the boutiques and securely stored for you throughout your visit.
A service designed to allow complete freedom of movement across the Centre.

From the first boutique to the last, the experience remains seamless, until the moment of collection.

Flora's Baby Park

A dedicated space designed to welcome younger guests in a safe and thoughtfully curated environment.
Every detail is considered to ensure a sense of ease and continuity throughout your visit.

A service that allows you to continue your shopping experience with greater freedom and peace of mind.

Lele's Aquapark

An exclusive experience reserved for Privilege guests at Serravalle Designer Outlet: water games, slides and interactive areas transform the new Play Land into a space dedicated to relaxation and entertainment for younger visitors.

Access is reserved for children and teenagers aged 3 to 17, accompanied by an adult. Personal lockers and a selection of essential items are also available on-site.

Service available exclusively during the summer season.