Group booking

If your group consists of 10 or more, you can benefit from special privileges at Guest Services where you will receive our Welcome Pack, with the necessary information for your visit and the Fashion Passport which guarantees a further 10% reduction in participating stores to all group members.

Visiting with a group? Let us know! All pre-booked groups enjoy our Exclusive Group Benefits including;

·        Multi-lingual VIP Welcome Packs

·        Fashion Passport entitling all passengers to a 10% discount in participating stores

·        Driver and Tour Leader meal vouchers, offering exclusive freebies in selected restaurants and cafés 

·        Passenger meal vouchers for all the group party, offering exclusive discounts in selected restaurants and cafés

·        Free coach parking

·        Exclusive details of current offers in selected store

·        Kent Map and local attraction guide 

Our Coach Drop off is located opposite our main entrance, in the Asda Overflow Car Park. Upon arrival, drivers/tour leaders must call Guest Services on 01233 895 900.Our Guest Services team will then Meet and Greet you to distribute Welcome Packs to your group and register you.


To book please fully complete the online booking form below.

Bookings must be made at least 24 hours prior to arrival. Maximum two operator lunch voucher per group. 

We also offer free wheelchair hire. These must be booked in advance so please add this onto your booking request. 

For any queries please call 01233 895 900 or email

Lead passenger details

All fields are required unless indicated as optional

Opening times


10:00 - 20:00

  • Monday

    10:00 - 20:00

  • Tuesday

    10:00 - 20:00

  • Wednesday

    10:00 - 20:00

  • Thursday

    10:00 - 20:00

  • Friday

    10:00 - 20:00

  • Saturday

    09:00 - 20:00

  • Sunday

    10:00 - 18:00

Popular Times

Popular times