Plan Your Visit

Getting here by…

Our current opening hours are Monday to Friday 10am - 8pm, Saturday 9am - 8pm, and Sunday 10am - 6pm (larger stores 11am - 5pm.) For a quieter shopping experience please shop with us Monday – Friday before 11am or after 4pm.


Pre book a time slot at some of your favourite brands, download the By Appointment App today.

With the help of By Appointment you can book dedicated time slots and join virtual queues at your favourite designer brands.

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By Car

Cheshire Oaks Designer Outlet is conveniently located for easy access from the M53 motorway. Travelling from Cheshire, simply exit the M53 at junction 10. If you're travelling from Manchester or further afield, leave the M56 at junction 15 for the M53 'Ellesmere Port'. Then exit the M53 at Junction 10.

To find us using Sat Nav, enter CH65 9JJ. 

In order to comply with social distancing guidance, there will be a significant reduction in permitted visitor numbers, in order to support this car park A, B, C and our multi-storey will remain open but with reduced capacities.

By Train & Bus

Ellesmere Port Railway Station is a 10 minute car journey away, with Chester Railway Station about 15 minutes away. Alternatively, visitors arriving to the Chester Railway Station can then take the 1 or X1 bus, which stops at the Designer Outlet.

Daily National Express services to Cheshire Oaks Designer Outlet run from Leeds, Bradford, Oldham and Manchester. Please click here to book your trip with National Express.

Daily Stagecoach services to Cheshire Oaks Designer Outlet run from Chester, Liverpool, Ellesmere Port Town Centre. For details and booking:

Electric Car Charging Points

We've recently introduce 6 electric car charging points.
Find them on the ground floor in Car Park C.

Cycling & Walking

Cheshire Oaks is located a convenient 10 minute walk from Ellesmere Port Town Centre and is easily accessible from The Stanney Estate via bridge. Cycle parking is available within car-park C. Utilising these facilities will be at the cyclist’s own risk.

By Plane

We are conveniently located approximately 30 miles from Manchester Airport and 20 miles from Liverpool John Lennon Airport.

Group Visit

We offer some amazing discounts for groups arriving by coach or minibus who are staying for a minimum of 2 hours.

Book your visit in advance to receive a welcome pack including a 10% discount card for all passengers plus exclusive discounts for selected restaurants and cafes. Your booking also includes a reserved parking space*

To book, please contact us at least 24 hours before your visit. We'll arrange for your welcome pack given to you on arrival at Guest Services.

Guest Services

The following services are available from our Guest Services currently located in Unit 25, opposite Reiss & Michael Kors

  • Mobility Hire: Electric scooters and wheelchairs - free
  • Kids Cabs: minimum height restrictions apply of 80cm - £6.00 for the whole day
  • Gift Cards - sales and collection
  • Lost property
  • Free phone charging
  • First aid point
  • Taxi calling/booking
  • Privilege Club registration
  • General information and tourist information

Our toilet facilities including baby changing are open, with a significant reduced capacity, however, our children’s play area remains closed to help us adhere to government guidelines and maintain social distancing.

Further enquiries can be made by calling the team on: 0151 348 5600 or emailing:

How to find us

Plan your day

Opening times


10:00 - 20:00

  • Monday

    10:00 - 20:00

  • Tuesday

    10:00 - 20:00

  • Wednesday

    10:00 - 20:00

  • Thursday

    10:00 - 20:00

  • Friday

    10:00 - 20:00

  • Saturday

    09:00 - 20:00

  • Sunday *

    10:00 - 18:00

* ​ larger stores 11am-5pm


  • Restaurants & Cafes

  • Gift Cards

  • Pet Friendly

  • Tax Free Shopping

  • Car Park

  • Disabled Access

  • Tailoring Services

  • Portable Phone Chargers

To Cheshire Oaks