Together we're safer
Your health and safety are of the utmost importance to us.
Read on to find out more about what we’re doing to keep you safe and what you can do to help protect all of our guests while you shop.
Our centre has also been certified with the Bureau Veritas SafeGuard Covid-19 certification as a place to shop safely, and each of our stores will be subject to the highest health and safety measures to keep you well. You'll also find sanitising stations throughout the centre for your use.
Keep Clean
Good hygiene is key to minimising the spread of this virus, so we are increasing cleaning in public areas, including our toilets, and providing hand sanitisers throughout the centre.
Face Covering
Face coverings are strongly encouraged throughout the centre.
Contactless Payments
If you can, please use contactless payment options, some stores will be able to accept cash payments.
We recommend that you use our timetable to plan your visit for quieter periods. The quietest times to visit are from before 11am or after 4pm Monday - Friday.
Quiet:
This is our quietest and recommended time to shop, it is unlikely that there will queues at our stores tills and fitting rooms.
Moderate:
The centre is moderately busy. Some of our stores may still restrict visitor numbers into store so you may have a small wait at some of our most popular brands.
Busy:
Today we expect a large number of guests wanting to visit us. Please allow enough time for your visit, as it may come to longer waiting times due to queues. The Centre may have to temporarily prevent access from cars if we reach our capacity.
Our dedicated Traffic Management Team will be here to support entry when it’s safe to.
As part of our mission to make sure you have a safe and enjoyable day out shopping with us, we have now been certified with the Bureau Veritas SafeGuard Covid-19 certification.
Bureau Veritas is a world leader in testing and inspection certification and focuses on guaranteeing consistent good procedure across multiple sites. So you can relax, feeling secure in the knowledge that we have taken care of all the necessary health and safety measures to prevent the spread of Covid-19
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