New Exclusive Group Benefits

Visiting with a group? Let us know! All pre-booked groups now enjoy our Exclusive New Group Benefits including;

  • Multi-lingual VIP Welcome Packs
  • Fashion Passport entitling all passengers to a 10% discount in participating stores
  • Operator meal vouchers for the driver and tour leader, offering exclusive freebies in selected restaurants and cafés 
  • Passenger meal vouchers for all the group party, offering exclusive discounts in selected restaurants and cafés
  • Reserved coach parking subject to availability 
  • Exclusive details of current offers in selected store
  • Kent Map and local attraction guide 
  • The chance to win a £50 gift card in our prize draw

To book please fully complete an online booking form.

Upon arrival, drivers/tour leaders must sign-in at the Visitor Information Centre located in the food court to collect their welcome packs.

Bookings must be made at least 24 hours prior to arrival. Maximum two operator lunch voucher per group. 

We also offer free wheelchair hire. These must be booked in advance so please add this onto your booking request. 

For any queries please call 01233 895 900 or email


  • Morning Coffee & Pastry Package

    Morning Coffee & Pastry Package

    From 10.00am until 11:30am enjoy a pastry and hot drink for just £4 at Pizza Express with their new breakfast bundle.

    Full menu from 11:30am (12pm on Sundays).

    To book please call Pizza Express direct on 01233 637044.

    Groups of up to x50 welcome. 1 weeks' notice required.


    Further Information

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