Providing committed support to the store manager in all aspects of running a successful and vibrant store. Strong organisational, commercial and people focused managers are what flourish across our brands.
Here's Wilson's McArthurGlen Story
Wilson - Deputy Store Manager
How did you get a job at McArthurGlen?
I was working at a competitor as a Deputy Director of an American denim brand in Eindhoven area. My plan was to live closer to my family who lived in the Roermond area. I started prospecting around McArthurGlen, located in Roermond. It turns out that a position of Assistant director was to be filled within a prestigious Italian brand, which had already given me a chance at the beginning of my career. The optimal conditions were there so I jumped at the chance.
What training have you had for this position?
I seize opportunity to evolve. Indeed, a big American denim brand contacted me and offered me a new challenge, to become Deputy Director and participate in the opening of this shop. Having not taken a post-bac school course, I believe in field experience and I advocate for it. Being motivated, dedicated, curious, dynamic and strong of proposal are qualities that I put forward when I am looking for a collaborator. Since my arrival at McArthurGlen DOC Roermond, I have attended all the "managers" training that the retail team is setting up. Modules are offered free of charge and prove to be very rewarding. In several formats and timings, the DOC Roermond McArthurGlen Academy is providing us with these trainings.
Tell us a bit more about the role...
The Deputy Store Manager is the Store Director's right hand. It is a key position of a shop because they are the link between the team and the manager. Being close to my team, I spend most of my time on the shop floor ensuring sales, coaching, challenging and motivating sales assistants. I believe the assistant director must bring new ideas and solutions to keep the team alive and lively.
What makes working at McArthurGlen special?
McArthurGlen Roermonds's retail team, thanks to their experience, brings a real support in our activities. They accompany us, both on a commercial level within our shop and on a marketing level in order to boost sales. As mentioned, they provide many training modules free of charge, led by a certified coach, which allows our teams to grow their skills.