Your safety & welfare

Your health and safety are of the utmost importance to us.

At McArthurGlen, the safety of our customers and employees comes first. As we continue to navigate this period of adjustment, we all need to work together to keep each other safe. We promise to do our part to ensure your visit is relaxing and enjoyable, continuing to stay up to date with the latest government guidance and ensuring that our health and safety measures are implemented effectively.


Welcome back! In Designer Outlet Roermond, Government guidelines remain in place, so remember to wash your hands regularly, follow social distancing rules and wear a face covering in our entire centre and in all stores.

Here are some of the measures we have put in place, and things you can do to help us keep everyone safe.

Our Promise 

Below the summary points about our current COVID Health & Safety measures. 

  1. Frequent hand washing is highly recommended and hand sanitisers are available across the centres. 
  2. Cleaning has been increased in public areas and high touch points are regularly disinfected.
  3. Social distancing rules are promoted to enable compliance with local guidelines.
  4. Masks/face coverings are highly recommended in all areas.


Health & Safety Measures

Keep Clean
Good hygiene is key to minimising the spread of this virus, so we are increasing cleaning in public areas, including our toilets, and providing hand sanitisers throughout the centre.

Social Distance
Please respect the government guidelines on social distancing.

Face Covering
We highly recommend to wear masks / face coverings while in centre.

Contactless Payments
If you can, please use contactless payment options, some stores will not be able to accept cash payments.

Busy Times

For our all health & safety
To ensure your health and safety we are monitoring the amount of visitors at Designer Outlet Roermond at all times. The maximum capacity is 1 person per 5 square metres. Following the latest government regulations to keep a distance of 1,5 meter we are offering you herewith a schedule to plan your visit and to schedule the best time to enjoy a comfortable shopping experience.

These hours are expected to be calm. There is a little chance of queues (at your favourite stores).

The centre is lively and it is expected that there are queues at some of our brands. 


During these hours we expect amany guests. Please allow enough time for your visit, as we foresee longer queues at many stores. 

We look forward welcoming you in Designer Outlet Roermond. 


Bureau Veritas SafeGuard Covid-19 Certification
As part of our mission to make sure you have a safe and enjoyable day out shopping with us, we have now been certified with the Bureau Veritas SafeGuard Covid-19 certification.​

​Bureau Veritas is a world-leader in testing and inspection certification ​and focuses on guaranteeing consistent good procedure across multiple sites. ​
So you can relax, feeling secure in the knowledge that we have taken care ​of all the necessary health and safety measures to prevent the spread of Covid-19 at Designer Outlet Roermond.​

To find out more about the Bureau Veritas SafeGuard Covid-19 certification, please click here.

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