Italy‘s Best Customer Service

Serravalle Designer Outlet nominated in the top 3 Italy‘s Best Customer Service

With pride, we share an important recognition attributed to McArthurGlen Serravalle Designer Outlet by an audience of 16,000 Italian consumers, which placed us in the top 3 ranking of the best Italian Customer Services of the year.


The specific research called Italy's Best Customer Services 2022-2023, in its first edition, was conducted by "Il Corriere della Sera / L’Economia" with Statista, an international analysis company specialized in statistics and market studies.
The Italian companies, divided into about 200 categories, were evaluated by customers based on criteria of services availabolity, customer orientation, professional competence, quality of communication and variety of solutions offered.
Serravalle Designer Outlet obtained this result in the Clothing and Accessories / Clothing Outlet category makes us particularly happy because McArtrhurGlen Group's mission is based on the satisfaction and well-being of our guests, every day.
Shopping becomes a real wider experience within the Centre and includes the use of services and other specificities that are not directly connected with the fact of making purchases but which become essential for each guest to spend at the best his time in our Centre.

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